I had water damage from my water heater in the garage and I called up Master Restoration and they came right out to check it out. They found there was old and new water damage and they worked with me and my insurance company to get my house all fixed up. Their crew was always polite and very professional. Conner was incredibly helpful in every aspect of this job. We’d connect via txt almost every morning. He get get a Plummer out to temp set up my new water heater so I could have hot water. I can not say enough good things about Master Restoration. I’d recommend them to anyone.

I had an awesome experience with Master Restoration. My realtor had recommended them to me after I found out that my dishwasher was leaking. I was expecting it was going to take someone a couple of days to come out but they came out the next day, assessed the damage and started the drying process as soon as possible. In the couple of weeks that I worked with them, they were always communicating what was going on and helping me understand the situation to make the best decisions possible. Conor, Joe, and all of the other guys were so nice and helpful. I highly recommend them!

I called Master Restoration and several other companies to estimate some smoke damage in my home. MR was quick to respond, friendly and had a real system for estimating damage! They asked me about event and used chemical sponges to assess damage. I was really impressed. Other companies didn’t respond or merely smelled smoked and immediately insisted I needed to file a claim with insurance to clean my house. Gross. MR is the only business I will even consider working with moving forward

Working with Master Restoration was the best contractor experience I can remember! We were in the process of leaving town when I noticed water coming from the ceiling. I called Joe at Master Restoration Idaho and he was at my house in less than an hour! He inspected the damage and suspected a roof leak from the previous nights rain, but couldn't determine the exact problem point, so he contacted a roofer that he typically uses. Next day the roofer is there to inspect things and finds the problem source. Joe called to make sure the roofer had done his work. Master Restoration had a plan to dry the area out to prevent any mold. The employees were on time, courteous, informative, professional and personable. The mitigation plan worked to perfection. The crew scheduled a time to come remove their equipment and they again showed up right on time and displayed the same great attributes I mentioned before. Joe followed up with a call to assure my satisfaction. Incredible service is all I can say. We were able to go on our trip and we couldn't be more satisfied with our experience with this company. While I hope I don't have to experience another restoration project soon, I sure know who I'll use and who I will refer to others. Thanks Joe and Master Restoration Idaho. Layne Dodson

I called Nick Crabtree with Master Restoration and could not be more pleased with the service. My clients had a flooded crawl space on a home they are purchasing and needed assistance fast. Nick got people out to the house in less than an hour after I called. I will be reccomending Master Restoration to all of my real estate clients, and personally would never use another company.

I've had the chance to work with Joe and his crew a few times over the years and I've enjoyed working with him. Joe is honest and upfront and truly wants to help the homeowner or business owner with what ever issue arises. I'd trust him with my own home and that is saying something. Give them a call.

A strong wind blew a very large tree onto the roof of our house requiring a new roof, and repair of rain gutters and facia. There was also damage to an interior wall which needed repair and painting. The work was done efficiently, timely, and in a professional manner. Joe and his crew were very easy to work with and kept us informed at all times. We highly recommend Master Restoration.

Timely response and thorough feedback provided to evaluate the work necessary for inspection approval of repairs. Photographs provided to confirm existing condition and work necessary for remedy. Very professional service.

I am so thankful I met Joe with Master Restoration. We discovered a water leak on the second floor from the bathtub. It had made a water bubble in the paint and started leaking on the floor. Joe answered the phone and said he would be right over. This was around 9:00 - 9:30 pm and he was. We had drained the tub and Joe took the equipment to measure how bad the leak was and said he could be back tomorrow with a crew to open the ceiling to check the damages. The next day Joe had sent a crew with explicit instructions on what to do step by step. We know this because we saw the list. It was a simple job that should not have taken as long as it was. Later that day Joe call the guys to find out why it was taking so long and was not happy when he heard that they were still working on it, Joe came out and took care of it. That crew didn't come back the next day. However, Joe did with another guy and he finished out the job. Joe showed me during this disturbance in our life that integrity and service are very important to him and that came back to me. I would highly recommend using Master Restoration with confidence that they will take care of you and your home as if it was their own. Thank you so much, Joe!

These guys are awesome. They helped mitigate and repair damage from a washing machine leak in my laundry closet which was due to an improper hook-up by a flooring installer (I will update this review with the name of the company once I'm finished with my legal dispute with them, so anyone reading this review knows to avoid them). During this process, I noticed some dents in my brand new washing machine and notified them about it to see if there was anything they could do. Joe the owner immediately offered to cover the cost of this even though they weren't at fault for it. Complete opposite behavior of the owner of the flooring company who is deflecting responsibility for all of the issues he's caused me like his life depends on it. Definitely recommend!