Boise Idaho Fire Damage Restoration

Master Restoration quickly responded to us after a small basement flood. They arrived right after we had another company (large nation-wide chain with a restoration subsidiary) give us a quote saying that we had to tear everything out, it was all ruined, etc. They provided some reassuring expertise and performed moisture tests that indicated the opposite, saving us thousands of dollars.

Good customer service, they kept me well informed.

Connor came out and looked over our crawl space to ensure there was no damage after water had came in after heavy rains and snow. They were timely, efficient and honest. If we had to utilize a cleanup or restoration company in the future, Master Restoration would be our choice.

Amazing company, terrific service and team as a whole. Mr. Crabtree for Employee of the Year!

I have been so impressed with this company! We recently moved and the previous owners left a ton of stuff behind. Master Restoration took care of everything, they were so efficient, professional, and quick & easy to communicate with. Would recommend to anyone!

They were very knowledgeable and efficient. They kept me posted on what they were doing, and they were very respectful. I appreciated their professionalism.

Master Restoration did an amazing job from start to finish!! The communication was great and their knowledge was above and beyond!! The project turned out perfectly and I am very very happy with the outcome!!

Joe, Conor and crew were amazing to deal with. On time, efficient and answered any and all questions we had. Turned a terrible situation into something my wife an I felt comfortable with them handling. Will definitely use in the future and can’t recommend highly enough.

We worked with Jeremy, Steven, Joe, George, and Dustin. The whole team is excellent. They are fast, professional, and kept us in the loop. They check up on us regularly about our restoration, and helped us by installing a temporary sink in our kitchen. We had a bad leak that our insurance didn't want to cover, but their thorough documentation helped us convince our insurance company to cover us. Our leak caused mold, so a huge portion of our kitchen had to be torn out. Not only did they work very quickly to get the mold dealt with, but they managed to pull our BRAND new granite countertop off our island in one piece with no damage! I'll update with photos once work is complete, but already I can't recommend them highly enough. Great team with a swift response and very helpful demeanor during an extremely stressful time. I work from home and I felt like I could trust them to come and go and get the work done without me needing to check in. I'm confident they'll tell me what's going on and they keep the house secure so that I don't have to get up from my work very often. Steven and George handled the bulk of the repair process and they were both awesome during that process! They made sure everything was reset and working.

I have been extremely pleased with Master Restoration. They have been thorough and attentive to details. I am very grateful to this company. Would recommend using them for clean up and repairs.